Persona Usage in Software Development: Advantages and Obstacles
- Jane Billestrup,
- Jan Stage,
- ,
- Kira Storgaard Hansen
- Aalborg University
Research Output:
Conference Article in Proceeding or Book/Report chapter
Article in proceedings
Peer-reviewPublication Information
Output type
Research Output:
Conference Article in Proceeding or Book/Report chapter
Article in proceedings
Peer-reviewOriginal language
EnglishPublication milestones
- Published - 23/03/2014
Publication status
Published - 23/03/2014
Publisher
IARIA XPS PressISBN (Print)
978-1-61208-325-4, 9781632662477Publication IDs
- Scopus: 84921334358
Host publication title
Proceedings of ACHI 2014, The Seventh International Conference on Advances in Computer - Human InteractionsHost publication editors
- L. Miller
Abstract
The Personas technique has been promoted as a
strong tool for providing software developers with a better
understanding of the prospective users of their software. This
paper reports from a questionnaire survey regarding knowledge
about Personas and their usage in software development
companies. The questionnaire survey was conducted in a limited
geographical area to establish the extent of Personas usage
within all companies in the chosen region and determine
whether software development companies used Personas during
the development process. Several issues were identified as
reasons for either not using the technique or for poor application
of it. The study showed that 55% of the respondents had never
heard about Personas. Among those who had heard about the
Personas technique, the following obstacles towards usage of the
technique were identified: Lack of knowledge of the technique,
lack of resources (time and funding), Sparse descriptions – when
applied and Personas not being integrated in the development.
strong tool for providing software developers with a better
understanding of the prospective users of their software. This
paper reports from a questionnaire survey regarding knowledge
about Personas and their usage in software development
companies. The questionnaire survey was conducted in a limited
geographical area to establish the extent of Personas usage
within all companies in the chosen region and determine
whether software development companies used Personas during
the development process. Several issues were identified as
reasons for either not using the technique or for poor application
of it. The study showed that 55% of the respondents had never
heard about Personas. Among those who had heard about the
Personas technique, the following obstacles towards usage of the
technique were identified: Lack of knowledge of the technique,
lack of resources (time and funding), Sparse descriptions – when
applied and Personas not being integrated in the development.
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