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Managing emerging and conflicting groupware use in organisations

  • Aalborg University
Research Output:
Conference Article in Proceeding or Book/Report chapter
Article in proceedings
 Peer-review

Publication Information

Output type

Research Output:
Conference Article in Proceeding or Book/Report chapter
Article in proceedings
 Peer-review

Original language

English

Pages from-to (Number of pages)

Pages 249-256

Publication milestones

  • Published - 2008

Publication status

Published - 2008

Publisher

Association for Computing Machinery, United States

ISBN (Print)

978-1-60558-083-8

Publication IDs

  • Scopus: 70450265590

Host publication title

Proceedings of the 26th annual ACM international conference on Design of communication

Abstract

In this paper, the need for management of emerging groupware use is proposed. It is argued that allowing for distributed innovation in use is needed to get the best out of a new groupware system. However, allowing for distributed and thus local innovations of groupware use necessitates management to support the emergent use forms and to design solutions (technical configurations and/or organizational changes) that allow for application that may otherwise be in conflict.

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