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Hybrid process technologies in the financial sector

Research Output:
Conference Article in Proceeding or Book/Report chapter
Article in proceedings
 Peer-review

Open access

Publication Information

Output type

Research Output:
Conference Article in Proceeding or Book/Report chapter
Article in proceedings
 Peer-review

Host publication Subtitle

Proceedings of the Industry Track at the 13th International Conference on Business Process Management 2015 (BPM-Industry 2015)

Original language

English

Pages from-to (Number of pages)

Pages 107-119

Publication milestones

  • Published - 31/08/2015

Publication status

Published - 31/08/2015

Volume

1439

Publisher

CEUR Workshop Proceedings

Book series

  • Book series name: CEUR Workshop Proceedings
    ISSN: 1613-0073

Host publication title

CEUR Workshop Proceedings

Abstract

Danish mortgage credit institutes deal with highly variable and knowledgeintensive processes. At the same time these processes are required to be strictly conformant to current regulations and laws. In addition different divisions of the business are interested in different views on the same process: whereas the IT department implementing the processes would like a complete view that shows
the underlying business rules and supports all variants, the end users are only interested
in a local view that (1) shows only the aspects of the process that they are responsible for and (2) only shows the variants of the process that are relevant to them. This paper reports on a project we undertook with such a credit
institute where we investigated and addressed these issues by providing a hybrid
solution, allowing processes to be modelled using our constraint-based modelling
tools, but also supporting flow-based views of both the entire process and specific
variants.

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