Firing the Right Customers Is Good Business
- ,
- Thomas Ritter
- Copenhagen Business School
Research Output:
Journal Article or Conference Article in Journal
Journal article
Publication Information
Output type
Research Output:
Journal Article or Conference Article in Journal
Journal article
Original language
DanishJournal (Volume, Issue Number)
MIT Sloan Management ReviewPublication milestones
- Published - 30/01/2024
Publication status
Published - 30/01/2024
ISSN
1532-9194Abstract
Not every customer is an asset to your company, but determining who to cull — and how — can be a challenge.