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Cybersecurity end-user compliance: Password management versus update compliance

  • Kent State University
Research Output:
Journal Article or Conference Article in Journal
Journal article
Peer-review

Open access

Publication Information

Output type

Research Output:
Journal Article or Conference Article in Journal
Journal article
Peer-review

Original language

English

Pages from-to (Number of pages)

Pages 1 (16 pages)

Journal (Volume, Issue Number)

Information & Management (Volume 61, Issue 8)

Publication milestones

  • Published - 2024

Publication status

Published - 2024

ISSN

0378-7206

Publication IDs

  • Scopus: 85209145889

Abstract

In today's world, organizations rely on cybersecurity end-user compliance as an essential practical parameter. Yet cybersecurity compliance remains a challenge, and failures are commonplace. But why? In addressing this question, we argue that ISP compliance is neither too monolithic nor too granular a construct but needs respecification. We empirically investigate cybersecurity antecedents leading to (i) user protection-centric password management and (ii) system protection-centric update compliance dimensions. The results of our survey of 241 users show differentiating behavioral strands intertwined across different types of compliance, highlighting a unique interplay of attitudes, knowledge, and social factors as antecedents to password and update compliance.

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