Creating and Using Personas in Software Development: Experiences from Practice.

Jane Billestrup
,
Jan Stage
,
Anders Bruun
,
Lene Nielsen
,
Kira Storgaard Nielsen

Aalborg University

Research Output:

Conference Article in Proceeding or Book/Report chapter

Article in proceedings

Peer-review

Open access

Publication Information

Output type

Research Output:

Conference Article in Proceeding or Book/Report chapter

Article in proceedings

Peer-review

Original language

English

Pages from-to (Number of pages)

Pages 251-258 (8 pages)

Publication milestones

Published - 2014

Publication status

Published - 2014

Place of publication

Berlin

Edition

2014

Volume

8742

Publisher

Springer, United States, Germany

Book series

Book series name: Lecture Notes in Computer Science
Volume: 8742
ISSN: 0302-9743

ISBN (Print)

978-3-662-44810-6

ISBN (Electronic)

978-3-662-44811-3

Publication IDs

Scopus: 84921417164

Host publication title

Human-Centered Software Engineering (HCSE)

Host publication editors

Stefan Sauer
Christian Bogdan
Peter Forbrig
Regina Bernhaupt
Marco Winckler

Abstract

Personas is a technique that supports designing and engineering interactive systems with the focus on the end-users. This paper reports from a case study, where we interviewed four software developers about their usage of personas in software development practice. The purpose of was to identify the practices of personas development in the software development industry. How the respondents perceive personas and its use does not always correlate with what is described as best practice in the literature. We found that practitioners are not using personas as stated in the literature but are developing their own practices both in regards to when and how personas are created.

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Citations

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Access to documents

10.1007/978-3-662-44811-3_16