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Chaos Generation Managed Through Design Thinking: a Task Model for the Design Professional

  • Christina Knudsen
    ,
  • Emilie Møllenbach
  • Blixt and Dunder
Research Output:
Conference Article in Proceeding or Book/Report chapter
Article in proceedings
Peer-review

Open access

Publication Information

Output type

Research Output:
Conference Article in Proceeding or Book/Report chapter
Article in proceedings
Peer-review

Host publication Subtitle

Proceedings of the ServDes.2016 Conference

Original language

English

Article number

003

Pages from-to (Number of pages)

Pages 27-39 (12 pages)

Publication milestones

  • Published - 05/2016

Publication status

Published - 05/2016

Publisher

Linköping University Press
978-91-7685-738-0

Host publication title

Service Design Geographies

Abstract

The task model presented here is a working vision for the design professional redirecting focus from the application of predefined project structures to a process of complex evaluation. The task model is developed through a hermeneutic analysis of the discourse applied by design professionals to their practice. The tasks identified provide both a new focus and direction to the value creation process, in which the design professional is engaged. The intention of this paper is to provide the professional practitioner with deeper insights into own design role and design agenda. It is suggested not to use standard processes, but rather focus on developing a set of design tasks for each unique project, where design thinking and methods are implemented in unique ways. Chaos generation through chaos management as job to be done by the design professional is the main argument of this paper.

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