Artificial Intelligence in Swedish Policies:: Values, benefits, considerations and risks
- Daniel Toll,
- Ida Lindgren,
- Ulf Melin,
- Linköping University,
Research Output:
Conference Article in Proceeding or Book/Report chapter
Article in proceedings
Peer-review
Open access
Publication Information
Output type
Research Output:
Conference Article in Proceeding or Book/Report chapter
Article in proceedings
Peer-reviewHost publication Subtitle
18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, ProceedingsOriginal language
EnglishPages from-to (Number of pages)
Pages 301-310 (10 pages)Publication milestones
- Published - 2019
Publication status
Published - 2019
Place of publication
BerlinPublisher
Springer, United States, GermanyISBN (Print)
978-3-030-27324-8ISBN (Electronic)
978-3-030-27325-5Publication IDs
- Scopus: 85077110267
Host publication title
EGOV: International Conference on Electronic GovernmentHost publication editors
- Ida Lindgren
Abstract
Artificial intelligence (AI) is said to be the next big phase in digitalization.
There is a global ongoing race to develop, implement and make use of AI
in both the private and public sector. The many responsibilities of governments
in this race are complicated and cut across a number of areas. Therefore, it is
important that the use of AI supports these diverse aspects of governmental commitments
and values. The aim of this paper is to analyze how AI is portrayed in
Swedish policy documents and what values are attributed to the use of AI. We
analyze Swedish policy documents and map benefits, considerations and risks
with AI into different value ideals, based on an established e-government value
framework. We conclude that there is a discrepancy in the policy level discourse
on the use of AI between different value ideals. Our findings show that AI is
strongly associated with improving efficiency and service quality in line with
previous e-government policy studies. Interestingly, few benefits are highlighted
concerning engagement of citizens in policy making. A more nuanced view on
AI is needed for creating realistic expectations on how this technology can benefit
society.
There is a global ongoing race to develop, implement and make use of AI
in both the private and public sector. The many responsibilities of governments
in this race are complicated and cut across a number of areas. Therefore, it is
important that the use of AI supports these diverse aspects of governmental commitments
and values. The aim of this paper is to analyze how AI is portrayed in
Swedish policy documents and what values are attributed to the use of AI. We
analyze Swedish policy documents and map benefits, considerations and risks
with AI into different value ideals, based on an established e-government value
framework. We conclude that there is a discrepancy in the policy level discourse
on the use of AI between different value ideals. Our findings show that AI is
strongly associated with improving efficiency and service quality in line with
previous e-government policy studies. Interestingly, few benefits are highlighted
concerning engagement of citizens in policy making. A more nuanced view on
AI is needed for creating realistic expectations on how this technology can benefit
society.
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