Co-Designing Personas for User Experience and Engagement in Automation

The aim of this workshop is to engage in co-design of personas to
explore the interplay of autonomous technologies with user experience
and engagement. Automating a process that is embedded into
people’s everyday lives and activities will surely impact their experience.
In a time where there is strong push towards more and more
automation in our daily life, the workshop will explore the value
of co-design in bringing to the fore the opportunities and issues of
such trend on users’ experiences and engagements in multiple contexts
such as work, health, entertainment and learning. Through the
co-design of personas in future scenarios of automation the workshop
will concretely identify valuable automation design goals for
user experience and engagement drawing on participants’ knowledge
from industry projects and academic research.